Quality assurance is the heart of our success strategies. It is our commitment and approach which being integrated into every step of our daily business activities and applied with a comprehensive understanding and application of WHO-GMP (World Health Organization-Good Manufacturing Practices), to provide safe and premium products to our patients through:

  • Effectively implementing the continuously developed quality and technical requirements for both inputs and outputs.
  • Certification and rating of suppliers.
  • Testing of procured materials to ensure conformance to our reliable Quality, Performance, and Safety Standards.
  • Ensuring application of precise quality standards concerning receiving, storage and use of all production materials.
  • Internal auditing of the production process at each phase, such as QC testing (Quality Control) and inspection of the finished product to ensure conformance to our Quality Standards.
  • Evaluation of overall production process to establish required corrective and preventive actions and guarantee full implementation of our quality policy.

Orchidia has expanded its quality perspective to adopt quality as a culture. The quality culture helps to encourage continuous improvement of processes through sharing patterns of beliefs, values, attitudes, and behaviors to characterize quality understanding and implementation of quality requirements. We have established specialized committees that include members of all managerial and staff levels such as Technical Committee, Quality Committee, New Projects committee, Formulation, and Product Follow up committees. The main objective of these committees is to review our performance periodically and make recommendations for improvement to meet customer needs, achieve effectiveness, efficiency and sustain competitive advantages. Therefore, we will be consistently achieving customer satisfaction and maximizing of stakeholders’ value.

Since our products have an important influence on patient lives and society, Orchidia applies QMS (Quality Management System) to meet the requirements of cGMP, ISO 9001:2015, 14001:2015, EMS, OHSAS 18001:2007, 13485:2012, MDSS (Medical Device Safety services) and the requirement of Directive 93/42/EC related to the manufacturing of medical device products.